ionMy: Robust, Scalable, Functionality in a Sophisticated, Proven System
Workflow driven by your business rules
The workflow engine is driven by your rules, your processes, your requirements and your industry needs: and easily kept up to date with your evolving needs.
Flexible forms builder
Tailor forms to your nomenclature and preferred design using our highly flexible tools. Rename, reposition, reuse, hide fields, or build new forms.
Cloud based or in-house
No tech skills required for our dedicated server, Azure, AWS, or use your own complete with AD authentication and single sign on.
Real time reports including 3D visualisations
Industry standard reports provided, plus an easy to use drag and drop report designer is available for reports limited only by your imagination.
One system, all connected. Highly integrated, connecting through automated workflows: no multiple entry – and no forgetting.
Any device, anytime, anywhere
Works with iPads, tablets, laptops, smartphones and desktops and compatible with any modern browser.
Powerful alerts & reminders
Set and (don’t) forget! You define what messages go to whom, about what, when they are delivered and escalated and whether by email and/or SMS.
Key events escalations monitoring
If a response or resolution time threshold is passed, escalations occur automatically according to your service plan business rules.
What your staff can see and do depends on your rules. Flexible enough to handle complex requirements.