ionMy: Robust, Scalable, Functionality in a Sophisticated, Proven System

Workflow driven by your business rules

The workflow engine is driven by your rules, your processes, your requirements and your industry needs: and easily kept up to date with your evolving needs.

Flexible forms builder

Tailor forms to your nomenclature and preferred design using our highly flexible tools. Rename, reposition, reuse, hide fields, or build new forms.

Cloud based or in-house

No tech skills required for our dedicated server, Azure, AWS, or use your own complete with AD authentication and single sign on.

Real time reports including 3D visualisations

Industry standard reports provided, plus an easy to use drag and drop report designer is available for reports limited only by your imagination.

Embedded integration

One system, all connected. Highly integrated, connecting through automated workflows: no multiple entry – and no forgetting.

Any device, anytime, anywhere

Works with iPads, tablets, laptops, smartphones and desktops and compatible with any modern browser.

Powerful alerts & reminders

Set and (don’t) forget! You define what messages go to whom, about what, when they are delivered and escalated and whether by email and/or SMS.

Key events escalations monitoring

If a response or resolution time threshold is passed, escalations occur automatically according to your service plan business rules.

Sophisticated security

What your staff can see and do depends on your rules. Flexible enough to handle complex requirements.